How do I get started? - Creating a digital
archive can be a daunting task. Siella can help by
organizing your project, incorporating a backfile and
day forward solution. We typically start with the
documents that cause the most problems or exposure. We
then create a plan incorporating estimated cost,
methodology and timeline.
Can I get a price quote? In order to
get an accurate price quote, we need to have a sample of
the document types and an estimate number of documents.
We can have an estimator come to your facility to review
the document types and perform a quantity count at no
charge to you.
Can I see what it will look like? -
Siella will create a sample CD for your review at no
charge so you know exactly what the finished product
will be. This will include the images and related index
data for searching.
Our documents are extremely sensitive, is it
safe to have the work done off-site? - Siella
screens all employees and provides limited access
through thumbprint recognition to documents while in the
scanning process. We have a representative come on-site
who creates a manifest of all documents. Siella can
provide any individual document a customer may require
while in process. Our facility and process meet
compliance standards such as HIPAA.
What file format should I use? We
typically create industry standard multi-page TIF or
PDF, although can provide virtually any format you
require. There are several options for each of these
formats such as resolution, OCR (optical character
recognition), thumbnails, indexes etc. A Siella
representative will be able to help you with this
decision if you do not have a standard in place and can
provide tangible examples of all options.
What is OCR? OCR (optical character
recognition) is the process of converting printed
material into digital files and building a searchable
index of the characters incorporated in the document
which can be extremely helpful finding content within
large documents. While great advances have been made
recently in this technology, it is not an exact science
and does not work well with handwriting or poor
originals. Siella will be able to show if OCR would work
for your documents.
What is indexing? - Indexing is the
process of relating hard data to digital images for
later retrieval. Siella creates a database which allows
for later document search capabilities or import to your
existing document management system. Without proper
indexing, it would be next to impossible to find a
document and with indexing the document is at your
What happens to my documents after they are
scanned? After documents are scanned, they
are held in a secure access area until the digital files
are accepted by the customer. We perform a visual
inspection of each page and rescan any documents which
are questionable. Once delivered to the customer, the
originals can be sent back to the customer, sent to an
off-site storage location or destroyed.
I want to get started. Have a representative contact me!